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Executive summary Business Challenge When a regional insurance company restructured its sales operations, the new Senior Vice President Sales and Chief Human Resource Officer committed to the following goals: increase sales with a lower cost structure increase customer and broker focus streamline the sales process retain targeted sales staff Sophia Network Engaged Sophia Network was […]

Executive summary Business Challenge After a national health benefits organization acquired a 900-person non-profit organization in its field, their Vice President and General Manager were given twelve months to achieve four demanding goals: Transition the non-profit to a for-profit business with cultural integration. Increase operating income by $14 million annually. Decrease the cost of care